Doba
Reviews and Complaints
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Verified Reviewer | Bayside, New YorkAccount issue
Preferred solution: i can't login to my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jamaica Plain, MassachusettsI CANT LOG INTO MY ACCOUNT
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBig rip off ! Stay away
- Scam
Preferred solution: Full refund
Scammers
Preferred solution: Full refund
Any customer service there before i join?
Preferred solution: CALL ME! I Have QUestions!!
Bait and Switch Offer
DOBA offers a free trial , but during this free trial they call and try to sell you a pre-paid 3-month program, 6 month program, or pre-paid one year program. They do not want you to pay one-month at a time whether it be the $29.00 (one month basic subscription) or the $69.00(one month advanced subscription).
If you say no they claim management only offers several months pre paid plans only. I was placed on hold six minutes while the rep consulted with her manager when I refused to pre pay several months in advance. I still said no and told them to cancel the trial immediately. I used this company several years ago without this issue.
Evidently, they are desperate to generate numbers at this time. I will never use them again deception is not a good practice in business.
If their advertising stated this as the offer it would be different, but it does not when I indicated this to the agent they tried to convince that it did. It does not.
- Subscription practices
No service no refund
No answer
Refund
Not sure why I'm being billed for tjis
Horrible website horrible constomer service
Stay Away From Doba!
Preferred solution: Talk to me!.... Help me get my account set up and functioning! Right now, you're taking my money and won't get your own system to function!
Price gouging/technical batch transfers
Doba Selling Review from Bellevue, Washington
I filled out their web inquiry form and received a call back I dis closed my idea to them and I was promised further inquiry. The next day 10 minutes before the time I was to get my call back with manufacturer contacts I got an email instead for a call back later that day NO CALL like a good business woman I persist I called them 3x on the main line 2x hang ups and one guy said he was @ lunch at 3 pm keep reading some people have LOST MONEY these are a bunch of kids sitting around a kitchen table If you want real help with sourcing try Kinnek.com you'll get quotes contacts and links to supplier web sites that day they truly honnor their business model & it's 100% free with unlimited access you'll thank me.
Doba Customer Service
- Customer service
Preferred solution: Full refund
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Doba charged my card without my authorization and now I’m having to get lawyer cuz the police is seeing it as fraud. I never got a bill and I never even got a call from Doba they just charged away and messing up my credit cuz my card did not have that amount to cover